Damaged Item on Delivery

In the event that your order arrives damaged in any way, please email us as soon as possible at help@k9meats.com.

When you write to us, please include:

• Your order number
• A clear photo showing the item’s condition (and, if applicable, the packaging)

We review each request on a case-by-case basis, and we’ll do our best to reach a solution that’s fair and satisfactory.

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Questions or Assistance

If you have any further questions or need help with your order, please don’t hesitate to contact us at help@k9meats.com.